UX & UI audit
MVP release in 4 months / ongoing
The COVID-19 pandemic has prompted virtually every industry to enhance the digital presence in order to maintain sales levels from previous years. Despite a significant 22% decrease in global artwork sales in 2020, amounting to $50.3 billion, the global art market made a smooth recovery in 2021, reaching $65.1 billion in global revenue. This marked a 29% increase from 2020 and surpassed pre-pandemic levels.
Over the past 2 years, it appears that many art sellers have successfully adapted to this new strategy and have become adept at selling online, suggesting that this shift is here to stay.
Our client, PLATFORM, was one of the businesses that swiftly responded to the global situation. The e-commerce website store specializes in selling artworks represented by American galleries and features creations from both emerging and established artists.
For the PLATFORM project, we provided a team consisting of:
To ensure continuity and logical progress, we adopted the following steps:
The concept behind the store is to be the sole destination for purchasing artwork by the most desirable young artists online, free from the elitist barriers often associated with the art world. The site was meticulously designed to showcase artwork in its finest form, employing tools, images, and information to make it accessible and exciting for anyone – from seasoned collectors to first-time art buyers – to explore and purchase the high-quality art available on Platform.
This is why the client specifically requested a website that could replicate the white cube experience online. Achieving this required impeccable image resolution and an exceptionally high loading speed, challenges that are typically difficult to address simultaneously. Furthermore, numerous desired features deviated from the norm for a standard eCommerce platform, necessitating a multitude of connections between various tools.
The client aimed to create and launch a Minimum Viable Product (MVP) within a tight 6-month timeframe and under a strict budget.
Beyond the intricacies of the MVP concept, the rigid and inflexible deadline, and the constrained budget, PLATFORM also sought assurance that the development team could work with technologies consistent with other projects within their organization.
In the end, with proper planning and role assignment, we managed to bypass the restrictions and achieve meaningful results in 4 months.
The client’s request could have come to life only after extensive research, backend and frontend collaboration, and integrations with external systems. This e-commerce solution, specifically designed for the art market and powered by BigCommerce, delivers a high-performance, visually stunning online experience. With extremely high image resolution paired with rapid page loading, art pieces are showcased in breathtaking detail while ensuring a smooth browsing experience, crucial for customer engagement.
Access control ensures a convenient experience for VIPs and partners, providing them with a unique and exclusive experience that fosters loyalty. Simultaneously, early access links for 'early birds' can drive pre-launch interest and sales.
The gem of the site is a ‘Preview in your space’ feature, allowing customers to upload a picture of their space and see how art pieces would look in their own environment before making a purchase. This significantly enhances buyer confidence.
Additionally, there’s a custom checkout process, consistent with the site's artistic theme, ensuring a seamless and visually cohesive journey from browsing to purchase, ultimately improving conversion rates.
Separate Admin and Supplier interfaces prove to be highly beneficial when managing their daily tasks. The intuitive admin interface simplifies product and content management while also providing easy access to customer data – a key for tailored marketing and sales strategies. This is where integrations with email marketing and Google Analytics come into play. These technologies provide powerful tools for customer engagement and behavior insights, essential for targeted marketing campaigns and understanding customer preferences.
In turn, the supplier interface offers a streamlined process for artists and vendors to manage their profiles and artworks, enhancing the efficiency of inventory management.
As a result, the solution we developed for PLATFORM is perfectly tailored to the art world, enhancing the presentation, management, and sale of artwork in a digital space.
UX & UI audit
MVP release in 4 months / ongoing
Frontend@Tech stack, next.js, node.js, redux
Backend@Tech stack, django, djangorest, Python, wagtailcms, bigquery, bigcommerce